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Combining Last-Mile Logistics and Mobility as a Service Model Could Benefit Businesses and City Residents


Mobility as a service technologies, along with wireless communications and automated scheduling, can alleviate last-mile logistics challenges of parking and congestion

A new report from looks at the future of last-mile logistics (LML) and mobility as a service (MaaS), examining how the concepts might work together to create efficiencies and cost savings.

MaaS, which provides mobility on demand at a lower cost per mile than owning a vehicle, could offer new options and delivery costs savings for LML, or the local delivery of food and small packages, as well as larger items such as consumer appliances. Integrated, shared fleets, as well as automated driving vehicles are critical for the success of these service models in the long term, while drones have the potential to become a cost-effective solution for deliveries to remote locations. : According to a new report from , combining MaaS and LML could mean that operating single-purpose vehicles for delivery will no longer be necessary for many businesses.

“Congestion and parking in large cities continues to be the biggest challenges for LML,” says Sam Abuelsamid, senior research analyst at Navigant Research. “MaaS technologies, along with wireless communications and automated scheduling, can alleviate these issues while providing additional benefits to citizens and businesses.”

In the near future, a MaaS model for a city or local region could mean deploying a fleet of automated vehicles designed to move large numbers of people to work during rush hour and then deliver on-demand transport during off-peak hours. According to the report, this type of fleet would have excess capacity available outside peak hours to perform functions like small parcel and takeout food delivery.

The report, , explores the future of LML and examines how it might work together with MaaS. The study provides an analysis of the main components that enable LML services, such as shared mobility fleets, automated vehicle fleets, drones, and endpoint delivery systems. It also examines the key market players in the LML space, as well as the potential dramatic changes in vehicle manufacturing due to the new LML service models. An Executive Summary of the report is available for free download on the .

Contact: Lindsay Funicello-Paul


* The information contained in this press release concerning the report, The Future of Last-Mile Logistics, is a summary and reflects Navigant Research’s current expectations based on market data and trend analysis. Market predictions and expectations are inherently uncertain and actual results may differ materially from those contained in this press release or the report. Please refer to the full report for a complete understanding of the assumptions underlying the report’s conclusions and the methodologies used to create the report. Neither Navigant Research nor Navigant undertakes any obligation to update any of the information contained in this press release or the report.





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